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Understanding the Role of AI in Management System Documentation
Artificial Intelligence (AI) is reshaping the way businesses operate. It offers efficiency, automation, and cost savings across various...

Sara Flemington
May 142 min read


ISO Annual Audit: How to be prepared and what records are required?
Achieving ISO certification is not the end of the journey but just the beginning. Once your organisation becomes ISO certified, more...

Armin Honarasa
Mar 313 min read


What's ISO 17100? A Freelance Translator's Guide
Ever been asked by a translation agency to prove your qualifications for "ISO compliance"? You're not alone. Since 2015, ISO 17100 has...

Sara Flemington
Feb 102 min read


ISO Certifications for Cleaning and Facility Management Businesses: what involves and what to expect!
Accountability and customer support are important factors for customers in Australia, and they affect service-providing businesses in...

Sara Flemington
Oct 4, 20244 min read


Case Study: RAHNA Manufacturing Company: how implementing ISO 9001 can lead to improved customer satisfaction
Case Study: RAHNA Manufacturing Company * Background: RAHNA Manufacturing is a medium-sized company producing electronic components for...

Sara Flemington
Aug 24, 20242 min read


Value Innovation, the way forward! How utilise ISO 9001 to achieve this?
Innovation is a big topic for contemporary organisations if they want to stay ahead of the competition and go through instabilities...

Armin Honarasa
May 3, 20243 min read


ISO Certification for service providers; Why and How?
Despite some common belief that ISO Certifications are only for product-based or manufacturing businesses, many service businesses also...

Sara Flemington
Feb 22, 20242 min read


What is ISO Certification process in Australia?
What exactly is ISO certification, and why should you go through the process? Simply put, it's a way of ensuring that your organisation...

Armin Honarasa
Dec 1, 20235 min read


How to write a Quality Manual (QMS) for ISO 9001? With Examples (complete guide)
Learn how to write your own ISO 9001 QMS with this detailed step by step guide. Easy to follow with examples of each step.

Armin Honarasa
Oct 24, 20237 min read


3M successfully implemented Total Quality Management, but what is TQM?
3M, also known as the Minnesota Mining and Manufacturing Company, is a multinational conglomerate corporation that operates in various...

Armin Honarasa
Oct 12, 20234 min read
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